Welcome to the support system for Guild Launch! Our support team is officially online from 9 AM to 5 PM, Monday through Friday (EST), but they occasionally sneak on in the evenings and weekends as well to make sure everything is running smoothly.
There is a wealth of information in our searchable Knowledge Base, which is complete with a ticketing system to contact us!
You can also email us at firstname.lastname@example.org - it may take us up to one business day to reply, but you'll get a response. :)
If it's something the community can help with, you can also post here on the Support Forums.