Site Help
Shout Box acting odd
We've noticed an odd thing with the Shout Box. When somone is visiting the site from time to time it will show that they posted 3 shouts with nothing said, just their names. This has happened a couple times and is quite odd.
Just wondering if you could take a look at our box and see if there might be a fix for this.
Thanks very much for the help and keep up the great work.
-Ozrix
Just wondering if you could take a look at our box and see if there might be a fix for this.
Thanks very much for the help and keep up the great work.
-Ozrix
Ripe wrote:
There was a date bug that effected the shoutbux so that it entered some dates incorrectly. We have a date function that doesn't pay attention to AM/PM and another that does and accidentally used the wrong one. That date function also returns a non 0 padded date which caused the 23 day thing. The problem was fixed within an hour or so of being discovered.
If you find *anything* that is truly broken, not just different than you would like, post it here or send an email to support@guildlaunch.com and we will fix it as quickly as possible. If it something that is just different than you like then post in the feature forum or send the feature request to support@guildlaunch.com and we'll work it into the schedule or at a minimum consider it.
-Stephen
I have things in my shoutbox from 21 days ago, which would be alright, but we just switched here 3 days ago 
I'm a bit concerend w/ the support or lack of support here.
All of the features would be great... if they worked.
I'm a bit concerend w/ the support or lack of support here.
All of the features would be great... if they worked.
There was a date bug that effected the shoutbux so that it entered some dates incorrectly. We have a date function that doesn't pay attention to AM/PM and another that does and accidentally used the wrong one. That date function also returns a non 0 padded date which caused the 23 day thing. The problem was fixed within an hour or so of being discovered.
If you find *anything* that is truly broken, not just different than you would like, post it here or send an email to support@guildlaunch.com and we will fix it as quickly as possible. If it something that is just different than you like then post in the feature forum or send the feature request to support@guildlaunch.com and we'll work it into the schedule or at a minimum consider it.
-Stephen
Ozrix wrote:
I looked into this... and... I'm stumped. Truly. I'll keep looking though.
You say "sometimes", do they refresh and it goes away?
-Stephen
We've noticed an odd thing with the Shout Box. When somone is visiting the site from time to time it will show that they posted 3 shouts with nothing said, just their names. This has happened a couple times and is quite odd.
Just wondering if you could take a look at our box and see if there might be a fix for this.
Thanks very much for the help and keep up the great work.
-Ozrix
Just wondering if you could take a look at our box and see if there might be a fix for this.
Thanks very much for the help and keep up the great work.
-Ozrix
I looked into this... and... I'm stumped. Truly. I'll keep looking though.
You say "sometimes", do they refresh and it goes away?
-Stephen
Ozrix wrote:
Ok. I tracked down the problem and it is fixed now.
Enjoy!
-stephen
We've noticed an odd thing with the Shout Box. When somone is visiting the site from time to time it will show that they posted 3 shouts with nothing said, just their names. This has happened a couple times and is quite odd.
Just wondering if you could take a look at our box and see if there might be a fix for this.
Thanks very much for the help and keep up the great work.
-Ozrix
Just wondering if you could take a look at our box and see if there might be a fix for this.
Thanks very much for the help and keep up the great work.
-Ozrix
Ok. I tracked down the problem and it is fixed now.
Enjoy!
-stephen
Sorak wrote:
I'm not one for excuses, but our primary support person is out with a very sick daughter so we're covering. You've even seen Michael in here if you've been watching.
-Stephen
Support has been usually very good. Maybe something is going on this week that is keeping them busier than normal.
I'm not one for excuses, but our primary support person is out with a very sick daughter so we're covering. You've even seen Michael in here if you've been watching.
-Stephen
GL_Support wrote:
Support is always GREAT Stephen. Im sure the new people coming in will see how great it is if they stick around.
I Visit the forums here daily. and everyday Including weekends and even holidays ive seen Support posting responses to questions/concerns. You all do a great job!
Sorak wrote:
I'm not one for excuses, but our primary support person is out with a very sick daughter so we're covering. You've even seen Michael in here if you've been watching.
-Stephen
Support has been usually very good. Maybe something is going on this week that is keeping them busier than normal.
I'm not one for excuses, but our primary support person is out with a very sick daughter so we're covering. You've even seen Michael in here if you've been watching.
-Stephen
Support is always GREAT Stephen. Im sure the new people coming in will see how great it is if they stick around.
I Visit the forums here daily. and everyday Including weekends and even holidays ive seen Support posting responses to questions/concerns. You all do a great job!
Well I was somewhat surprised reading this post. Stephen and the others looking after Guild Launch have done an amazing job. So far I have seen excellent service. Not only do they fix our problems promptly but they keep adding new features and work hard to please us all.
Thank you to all of you at Guild Launch for your excellent service!
=Babiekins=
Thank you to all of you at Guild Launch for your excellent service!
=Babiekins=