When the security certificate for our site expired our RSS feed stopped working fully.

Then when the certificate was renewed it had several issues. 

I e-mailed support but I haven't received any response, after waiting a week.

I asked a fellow web developer for help and they're telling me the server for our site, drms.guildlaunch.com, is no longer configured properly for the full chain of intermediate certificates.

Error:

"ExternalHTTPSConnectionPool(host='drms.guildlaunch.com', port=443): Max retries exceeded with url: /feeds/news/?guild_display_id=2339585&gid=279736 (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')])"

Submitting the RSS feed in the feed validator of https://validator.w3.org/feed states:

https://validator.w3.org/feed/docs/error/HttpsProtocolError.html

Message

Explanation

Solution

Do you have any ideas on how to correct this issue? 

We've been using a feed reader for about two years, I contacted them, and they reported the same issue with our site now failing the triple handshake.

Thank you for the report, it definitely shouldn't be doing this. We're looking into this now!

We got that fixed. Let me know if that's working for you now or if you see any other issues!

Looks like its running okay now, thank you Frothy and the other GL developers too :D

There is a new error when trying post new topics to our forum, after the Certificate change:

"Failed to load content css: https://drms.guildlaunch.com/includes/css/tiny_mce_forum.css?1000"

This happens whenever we try to post a new news update.

After pressing submit, this error occurs:

Update:

The post did go through after going back to our homepage.  However, the multiple errors are concerning.

I've not been able to replicate this in testing. Is this still happening for you? It's possible it was a coincidence that that URL failed to load while we're paying attention to this type of error, but was temporary.

If this is still happening for you today, any more description about the steps you take before the error happens should help. Is it only announcements in news? Any type of post anywhere on your forum? What browser are you using and do you have any extensions like ad blockers that might be causing an issue?

Thanks for the report!

I'm sorry for the delayed message, the error and warning is no longer happening.

I believe it was temporary.  It occurred when I was trying to post on the news forum, via the site's homepage, after clicking the "add news" link.  The browser is Google Chrome. 

However, everything is working fine now.  Thank you for investigating.
Everything is working normally again :D.

It's already resolved but thank you.

That was a spammer haha, sorry about that.

Ah no problem, thought they were suspicious lol.

Hi GL_Frothy or anyone that can address this, the same RSS security error from last year is back again. Multiple servers are relying on the RSS Feed, the error is:

"Trigger partner failure: ExternalHTTPSConnectionPool(host='drms.guildlaunch.com', port=443): Max retries exceeded with url: /feeds/news/?guild_display_id=2339585&gid=279736 (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')])")))"

It appears whenever the gamerlaunch site certificate is renewed it breaks the RSS feed certificate.

This happened on the same day in last year.

Is there anything I need to do on my end or is this on gamer launch's side?

Additional information from the W3 Validator:

• Error when fetching content over HTTPs: "HTTPs server has incorrect certificate configuration" 

Message

Explanation

Solution

Sorry

An error occurred while trying to validate this feed.

Hey Reapex,

Sorry about that. I have an idea of what caused this. Can you let me know if you still see this error on your end? If you don't, then my suspicion is correct, which would be nice haha.

It's alright, the issue wasn't resolved and the protocol used for the rss feed has changed.

I noticed the rss feed is no longer http and is now https, when using the new HTTPS feed a new error is generated.  The error seems to suggest the RSS feed has an incorrect certificate configuration.

HTTP and HTTPS are both generating the following error:

Error when fetching content over HTTPs: "HTTPs server has incorrect certificate configuration"

Message

Explanation

Solution

Hey Reapex,

I am able to pull up your RSS feeds in an RSS reader. Are you able to see that as well? What system are you using where it is not working?

I see that the validator is still not happy about it, but I haven't figured out why, when I am seeing working RSS feeds with properly working https.