I ordered the ultimate plan with voice for my site yesterday evening. I have recevied an email saying everything has processed and all my features are activated but I have no received any information regarding my vent server. I have also checked out the billing site and created an account there using the same email I used for paypal. What's going on?
I am not the Creator/Owner of the site, but I am an admin.
As you stated, info was passed on just fine shortly after that post. Now we have a different issue.
We use Thumper's VoIP Spy to monitor activity from our site which has always worked well. This morning, however, the widget is showing "Server is *OFFLINE* PHP Unable to spawn shell. Access Denied". Nothing has changed on our end. Any idea why this would occur? I've tried restarting the server, verified that it is online, tried adding a new widget, all to no avail.
So we bought a month of the site and with a 50 man voice server but I have got no information on the voice server yet. Its been a week so I expect either a full refund or an extension of the service.
|Date of sign up:||Mar 21, 2015|
|Subscription Name:||Ultimate Gamer Launch Site Hosting with Voice|
$29.99 USD for each month
We cancelled the subscription because we are going to crowd pay for the site, but we paid the intial $30 bucks with nothing to show for it.
Can you forward the subscription receipt email you received from PayPal to email@example.com ? I was on vacation last week (technically I still am, but there was a lot of spam that I felt the need to clean up), so the rest of the team was covering support and those emails may have been glossed over.