Site Https
Hey Aer, I checked around your site and was seeing everything working well. You are set up with our SSL Cert and it's all operating on https. Is there a particular page you find showing unsecure? If, for example, you have a forum post with a link in it that is http, it would technically flag that page as "unsecure". Maybe that's what your users are seeing?
Hey Aer, I checked around your site and was seeing everything working well. You are set up with our SSL Cert and it's all operating on https. Is there a particular page you find showing unsecure? If, for example, you have a forum post with a link in it that is http, it would technically flag that page as "unsecure". Maybe that's what your users are seeing?
Sorry for the long time replying. The issue is redirects due to some mods for the site we have to do redirect with godaddy to make the site location work. As a result, we have people esp when they use safari get too many site redirect warnings. I have no idea if that can be fixed, but it causes some recruiting issues here and there that would be nice to avoid. Makes the site look like a scam lol
I've done a little testing of your site on safari now, using pegasuscommand.com. It looks to be working for me without the redirect loop you describe. I am only testing with the version of Safari that can be used on Windows. Maybe there's something that the most up to date Safari on a Mac is doing that is causing the redirect. Are you able to reproduce this yourself or do you only have descriptions from users? Any more info would help me track down what's happening! Thank you for your patience.
I've done a little testing of your site on safari now, using pegasuscommand.com. It looks to be working for me without the redirect loop you describe. I am only testing with the version of Safari that can be used on Windows. Maybe there's something that the most up to date Safari on a Mac is doing that is causing the redirect. Are you able to reproduce this yourself or do you only have descriptions from users? Any more info would help me track down what's happening! Thank you for your patience.
See above thanks
Hey Aer, sorry for the delay. I've been able to reproduce this and I have ideas of what we need to do. The way a user can get around this issue right now without change is to type out the full https://www.pegasuscommand.com instead of pegasuscommand.com. When just doing pegasuscommand.com, it gets stuck in this redirect loop because it's trying to redirect to https and for some reason failing to do so. I am checking into the SSL cert now to see if there's something I can do on that end. There may be a setting needed on your URL host side, but I'm not sure yet. I am also trying to see if there's a code or setting change to make to the way it's attempting to redirect to https. Will keep you posted!
Another thing I figured out. If you type www.pegasuscommand.com instead of pegasuscommand.com, that also gets around the redirect loop issue.
Can you check your URL Host settings? I'm wondering if you need to reference the www. version of the URL in those settings. My suspicion is that when just going to pegasuscommand.com, our code on our side is attempting to redirect too https://pegasuscommand.com which then is redirected too pegasuscommand.com and that's the infinite loop. It should be trying to redirect too www.pegasuscommand.com and then our code should be properly redirecting that too https://www.pegasuscommand.com. I know this is confusing, it's confusing me too haha.
So what should help us in this situation is for you to show me what settings you have on the URL Host side. Probably best to keep that off the forums if you want to email me at brian.schaaf@guildlaunch.com
This article should help direct you to where I'm talking about for URL Host settings.
https://guildlaunch.uservoice.com/knowledgebase/articles/1917004-how-to-request-and-set-up-ssl-certified-custom-dom
Another thing I figured out. If you type www.pegasuscommand.com instead of pegasuscommand.com, that also gets around the redirect loop issue.
Can you check your URL Host settings? I'm wondering if you need to reference the www. version of the URL in those settings. My suspicion is that when just going to pegasuscommand.com, our code on our side is attempting to redirect too https://pegasuscommand.com which then is redirected too pegasuscommand.com and that's the infinite loop. It should be trying to redirect too www.pegasuscommand.com and then our code should be properly redirecting that too https://www.pegasuscommand.com. I know this is confusing, it's confusing me too haha.
So what should help us in this situation is for you to show me what settings you have on the URL Host side. Probably best to keep that off the forums if you want to email me at brian.schaaf@guildlaunch.com
This article should help direct you to where I'm talking about for URL Host settings.
https://guildlaunch.uservoice.com/knowledgebase/articles/1917004-how-to-request-and-set-up-ssl-certified-custom-dom
Thanks I will working it and see what we can do and let you know, thanks
Another thing I figured out. If you type www.pegasuscommand.com instead of pegasuscommand.com, that also gets around the redirect loop issue.
Can you check your URL Host settings? I'm wondering if you need to reference the www. version of the URL in those settings. My suspicion is that when just going to pegasuscommand.com, our code on our side is attempting to redirect too https://pegasuscommand.com which then is redirected too pegasuscommand.com and that's the infinite loop. It should be trying to redirect too www.pegasuscommand.com and then our code should be properly redirecting that too https://www.pegasuscommand.com. I know this is confusing, it's confusing me too haha.
So what should help us in this situation is for you to show me what settings you have on the URL Host side. Probably best to keep that off the forums if you want to email me at brian.schaaf@guildlaunch.com
This article should help direct you to where I'm talking about for URL Host settings.
https://guildlaunch.uservoice.com/knowledgebase/articles/1917004-how-to-request-and-set-up-ssl-certified-custom-dom
Emailed you the information.