Hello I am new to Guild Launch, I've been the leader of my clan for the last 3 years, and I've spent the last few years switching sites because I hadn't found one that I liked, then I found GL. I've only been using this service for a few days but I am pleased with the features. The admin panel is easy to figure out and overall functionality is pretty smooth.
My only recommendation is allow community leaders choose what type of community they are, not every community is classified as a Guild, for example mine is a Clan on Call of Duty series. While the differences between a Clan and Guild aren't necessarily different the names themselves suggest what type of community they are.
The Banter app seems like it could have ALOT of potential right now it seems like it's just good for some voice chat and receiving application notifications which is cool but I feel like more of a clans interface could be added to it. Such as notifications of Private messages, notifications of Events, Clan News, etc..
All in all I am happy with the service, I look forward to future updates and won't be switching again. 5 stars from me.