i just (and it would appear foolishly) opted to upgrade my site to include 25 voice server slots, there is no info as to where i go to upgrade this, there is no link that even directs me to where i can even choose which voip type i can use. there is nothing but links to support@gamelaunch. all i have seen thus far is yet another bot generated response saying nothing. i dont even see where it actually applies to my website at all
I'm passed the point of being mad about my choices here, now i just want to be rid of this sham. i waited a day to be given "further info" and this appears to be the extent of it.
Hi, thanks for upgrading and I'm sorry to hear you have haven't received any instructions yet. I'll look into that!
You can now navigate to your Voice Servers page in your Admin Menu to set up your server! You can find this page on the Admin Menu->Billing->Voice Servers page. Once there you can select your server location and server type. After you submit those two, you will receive some emails with your server information!
If anything happens like this again (we hope it doesn't) the quickest way to get in touch with support is by email firstname.lastname@example.org
Let us know if you have any questions and we'll get you squared away.