I have used Guildlaunch for several years, in 2 different MMOs. As well as following the websites and updates.
I am a very pleased customer to Guildlaunch, who offers features that very specific suits the game and guild which I use it for and your support service is very good with fast and accurate replies. Each contact with support shows a surprisingly well known understanding about the customer needs and requirements.
Answering questions quickly and reviewing customers suggestions is more than most companies do well, but knowing about why customers asks for a specific features, shows a high quality business who understand the clients challenges and needs.
Guildlaunch understands each game they support.
What each game require to works and keep themselves updated with DETAILED information about their supported games, to offer better and correct feature for their clients.