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WOW Profiler
All of the members of my guild are having problems updating their characters. Whenever they go onto the site to update their information it asks them to confirm their membership over and over again. They cannot get onto their characters information. Any thought on why this happening?
Are you saying that after they confirm their accounts that the system is asking them to confirm it again?
We require email confirmations to use certain features of the site. We used to require those confirmtion when people initially signed up. We now require them before people can add characters to their accounts.
They should be receiving a standard "You must confirm your account" message. If they signed up with a bogus email they can change the address and then resend it on the screen that the character page sends them to. If they didn't get the email they can ask it to be resent on the same screen.
We require email confirmations to use certain features of the site. We used to require those confirmtion when people initially signed up. We now require them before people can add characters to their accounts.
They should be receiving a standard "You must confirm your account" message. If they signed up with a bogus email they can change the address and then resend it on the screen that the character page sends them to. If they didn't get the email they can ask it to be resent on the same screen.
I am having a problem too. It is now asking me to put in the confirmation code. There is nothing being sent to my e-mail address though. When I clicked on resend email it says that:
There is one or more problems with your entry.
* We do not have that email address on record.
I even updated my email address and asked for it to be resent and it still isn't working.
There is one or more problems with your entry.
* We do not have that email address on record.
I even updated my email address and asked for it to be resent and it still isn't working.
im getting reports from my guildies of the same. Been wondering why ive only got 22 some members signed up outta 250
We're looking into this problem. Also, we changed the way confirmations work. This problem won't effect people joining the guild and posting in forums. They just need to confirm their account before they can create characters.
If you guys have account names that are having problems, please have them send us an email, or send it to us, or post it here and we can take a look directly at their account.
-Stephen
If you guys have account names that are having problems, please have them send us an email, or send it to us, or post it here and we can take a look directly at their account.
-Stephen