Site Help
Billing Question
how to I pay Additional Money to my account. And If i cancel my Subscription on my paypal account will that cancel my GL account? I really never liked being Auto-Deducted cause i always forget that its going to come out. I have some donated money id like to move over and get it in the right area.
You can cancel the PayPal subscription and then resubscribe during the grace period at the end of your current term. The way it work is like this: you pay for X months. At the end of X months, if the subscription is auto-billed then it gets extended. If the subscription isn't active you enter a grace period where nothing changes, then you can resubscribe if you would like. After 1 week, ads will trun back on but you won't lose any data. If the subscription gets renewed then ads go away.
We won't ever delete data, just put the ads back on, until the "no activity" period is reached which is currently 6 months.
In regards to donated money, we don't really have a way to manage that for you. If the people are donating into your PayPal account you can get the new subscription from that PayPal account or transfer that balance to a different PayPal account and make the payment from there. PayPal unfortunately will not allow you to split a single payment between your PayPal balance and a credit card.
-Stephen
We won't ever delete data, just put the ads back on, until the "no activity" period is reached which is currently 6 months.
In regards to donated money, we don't really have a way to manage that for you. If the people are donating into your PayPal account you can get the new subscription from that PayPal account or transfer that balance to a different PayPal account and make the payment from there. PayPal unfortunately will not allow you to split a single payment between your PayPal balance and a credit card.
-Stephen
Last edited by GL_Support on Fri Mar 09, 2007 12:38 pm; edited 1 time in total
Ok Sounds good. Is there a way i can add more money to my account? Like when guild members donate to help out i like to get that money allocated. cause its using my personal paypal account and i dont wanna get that money confused with my money i use for other things?
if not, its not a huge deal. i can figure something out.
if not, its not a huge deal. i can figure something out.