is anyone there?
Support themselves work office hours (for the timezone they work in), so if you're wanting a support question answering you have to take that into account.
If it's something potentially other members can help with, ask away.
Whenever someone is available, could they please help me? I am lost!
for help on the forums, if it's something different to the original posters problem, it's best to start a new post giving details of what you need help with. If it's the same, specifics still help ;-)