Contact Us!

Our support team is online from 9-5 EST, Monday through Friday.

Frequently Asked Questions are available on our FAQ page.

If it's something the community can help with, post here in the Support Forums.

You can email us at as well.

Feature Requests and Game Requests are also up and active!

Guild Launch News

Spammers Appearing in Site and User Activity Feeds

by GL_Support, 10 days ago

The crafty spammers have found a way to basically hijack guild id's on blog posts which is making spam appear in your site and user activity feeds. We have just released a patch for this to stop it from happening in the future.

If you see existing spam in your activity feeds, please report them to us and we can take care of it.


We're sorry for the inconvenience in the meantime.


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Gamer Launch's Biggest Update Ever!

by kate.farrow, 58 days ago

Today, we bring you the results of weeks and weeks of blood, sweat and tears.

We’re proud to say that we’ve just finished up and launched our biggest product update in company history! What’s really awesome about this update is that it’s focused on user experience improvements (or UX, as those of you in the tech biz would call it). And user experience is what makes the digital world go ‘round. We present to you, Gamer Launch's…

Biggest Update Ever

In this update, you’ll find exciting improvements to:

Guild and clan registration!
General bug fixes!

Click here for more details!

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Voice Server Hardware Upgrades - September 15-17, 2015

by GL_Support, 80 days ago

We will be upgrading hardware for server's beginning on September 15th in San Jose, California and ending on September 17 in Dallas, Texas. This will be a 2 - 4 hour maintenance window per location and will require services to be unavailable for up to 30 minutes per physical server. The US Central/Dallas location may take up to 4 hours. Please check the below schedule for information on each location that will be effected. You will not need to make any changes on your end to connect to your voice servers once the service is restored.


US West

SJC - San Jose, Califorina

Tuesday, September 15 @ 13:00 UTC

Duration: 2 hours



AMS - Amsterdam, Netherlands

Wednesday, September 16 @ 02:00 UTC

Duration: 2 hours

US East


WDC - Washington D.C.

Wednesday, September 16 @ 13:00 UTC

Duration: 2 hours


US Central

Dallas, Texas

Thursday, September 17 @ 13:00 UTC

Duration: 4 hours


Thank you for your understanding.

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